ABOUT FIVE STAR HOSPITALITY SERVICES
Our Commitment
At Five Star Hospitality Services we understand the assignment. And the assignment is making your vacation rental shine above the competition while making your life easier. And we have been doing just that for hundreds of hosts for almost a decade! Five Star Hospitality was founded BY a Superhost FOR Superhosts and that matters because no one understands a host's needs, challenges and goals like a fellow host!
About Us
We Deliver Top Quality Work...On Time, Every Time.
Since our founding, we’ve worked with clients of all sizes from hosts with a single Airbnb to some of the largest property management companies in the world with thousands of units globally.
Since 2017, we have completed over 69 THOUSAND vacation rental turn-overs, and so far in 2025 alone, we have exceeded 12,000 turn-overs and helped our clients achieve over 8,000 five-star reviews!
Great hospitality service begins and ends with having experienced, professional team members, which is why we put so much consideration into selecting only the best to join our team so that we can complete every turn-over with speed, efficiency, and attention to detail because that is what's needed to elevate your Airbnb above the competition.
REVIEWS
Jennifer is very responsive, detail oriented, professional. I absolutely plan to continue working with her and her team. Thank you Five Star!
By a Host in Atlanta, GA - Sep 2025
The team did an outstanding job cleaning my new Airbnb in Atlanta. They were thorough, punctual, and paid great attention to detail. The place was spotless and ready for guests. Highly recommend their services!
By a Host in Atlanta, GA - April 2025
Very professional, responsive and thorough. Jennifer and team are awesome to work with and have exceeded my expectations. They are my go to from now on. Highly recommended!
By a Host in Atlanta, Georgia - Nov 2025
Excellent!! Jennifer has the best cleaning team! The bathrooms are always spotless and cleaning jobs are always consistent! I've made the best choice working with her and her team! Thank you!!
By a Host in Atlanta, GA - Oct 2025
This house was extremely well-kept. It was exactly as pictured and described. Decorated beautifully, comfortable furniture and very clean!
Airbnb Guest Review - Monica who stayed in Atlanta, GA - Aug 2025
Jennifer completed an amazing cleaning. The bathroom was cleaned thoroughly. She arrived on-time and completed the unit quickly with a great attention to detail.
By a Host in Chicago, IL - Nov 2025
Cleaning services are always thorough - even after 5 yrs as our cleaning partner. The Five Star team is very detail-oriented and always on time. High-quality work. Never experienced a situation where I was unsatisfied with her cleaning services!
By a Host in Chicago, IL - March 2025
I recently stayed at this Airbnb and had such a wonderful experience! The place was extremely clean. you could tell a lot of care and attention to detail went into maintaining it. Every corner was spotless, which made the space feel very welcoming and comfortable from the moment I walked in. I truly appreciate the host’s effort in keeping everything so tidy. Highly recommended!!! 🌟
Airbnb Guest Review - Kristy who stayed in Chicago, IL - June 2025
What makes Five Star Hospitality Different?
EXPERIENCE
Founded by a Superhost for current and aspiring Superhosts. We've been in the industry for almost a decade doing JUST Airbnb and vacation rental cleaning. To-date we have completed over 69,000 Airbnb turnovers. In 2025 alone we have:
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Made 12,000 beds
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Cleaned 10,200 bathrooms
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Completed over 12,000 Airbnb turnovers
ON TIME. EVERY TIME.
COMMUNICATION
As a company run by a Superhost, we understand that communication between hosts and their cleaning partner must be seamless. There is nothing a host dreads more than suprises! With Five Star Hospitality, you will have someone fluent in English or Spanish available 24/7 to handle anything that comes up.
And with our real-time property management platform you'll see immediately when every cleaning begins and ends, plus have easy access to a PDF report of every cleaning.
TECHNOLOGY
This ain't your mother's cleaning company! At Five Star Hospitality, we are redefining cleaning services. Our cutting-edge technology ensures you receive top-notch service, from seamless communication via Slack to helpful YouTube instructional videos. We have worked with every property management platform in the Airbnb Industry and are ready to align seamlessly with your current platform. And with bi-weekly auto-pay options tailored to your preferences, partnering with us means you can "Set it and forget it." Let us elevate your space with our innovative approach!
| contact@fivestarhospitalitysvcs.com