REVIEWS
Jennifer is very responsive, detail oriented, professional. I absolutely plan to continue working with her and her team. Thank you Five Star!
By a Host in Atlanta, GA - Sep 2025
The team did an outstanding job cleaning my new Airbnb in Atlanta. They were thorough, punctual, and paid great attention to detail. The place was spotless and ready for guests. Highly recommend their services!
By a Host in Atlanta, GA - April 2025
Very professional, responsive and thorough. Jennifer and team are awesome to work with and have exceeded my expectations. They are my go to from now on. Highly recommended!
By a Host in Atlanta, Georgia - Nov 2025
Excellent!! Jennifer has the best cleaning team! The bathrooms are always spotless and cleaning jobs are always consistent! I've made the best choice working with her and her team! Thank you!!
By a Host in Atlanta, GA - Oct 2025
This house was extremely well-kept. It was exactly as pictured and described. Decorated beautifully, comfortable furniture and very clean!
Airbnb Guest Review - Monica who stayed in Atlanta, GA - Aug 2025
Jennifer completed an amazing cleaning. The bathroom was cleaned thoroughly. She arrived on-time and completed the unit quickly with a great attention to detail.
By a Host in Chicago, IL - Nov 2025
Cleaning services are always thorough - even after 5 yrs as our cleaning partner. The Five Star team is very detail-oriented and always on time. High-quality work. Never experienced a situation where I was unsatisfied with her cleaning services!
By a Host in Chicago, IL - March 2025
I recently stayed at this Airbnb and had such a wonderful experience! The place was extremely clean. you could tell a lot of care and attention to detail went into maintaining it. Every corner was spotless, which made the space feel very welcoming and comfortable from the moment I walked in. I truly appreciate the host’s effort in keeping everything so tidy. Highly recommended!!! 🌟
Airbnb Guest Review - Kristy who stayed in Chicago, IL - June 2025
What makes Five Star Hospitality Different?
EXPERIENCE
Founded by a Superhost for current and aspiring Superhosts. We've been in the industry for almost a decade doing JUST Airbnb and vacation rental cleaning. To-date we have completed over 69,000 Airbnb turnovers. In 2025 alone across four states we have:
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Made 20,000 beds
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Cleaned 10,200 bathrooms
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Completed over 12,000 Airbnb turnovers
COMMUNICATION
As a company run by a Superhost, we understand that communication between hosts and their cleaning partner must be seamless. There is nothing a host dreads more than suprises! With Five Star Hospitality, you will have someone fluent in English or Spanish available 24/7 to handle anything that comes up.
And with our real-time property management platform you'll see immediately when every cleaning begins and ends, plus have easy access to a PDF report of every cleaning.
TECHNOLOGY
This ain't your mother's cleaning company! At Five Star Hospitality, we are redefining cleaning services. Our cutting-edge technology ensures you receive top-notch service, from seamless communication via Slack to helpful YouTube instructional videos. We have worked with every property management platform in the Airbnb Industry and are ready to align seamlessly with your current platform. And with bi-weekly auto-pay options tailored to your preferences, partnering with us means you can "Set it and forget it." Let us elevate your space with our innovative approach!