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Cleaning Checklist
Regular Turnovers

Five Star Hospitality Services will clean baseboards, the tops of refrigerators, and tops of fan blades on a monthly schedule. Five Star Hospitality Services may adjust this schedule as necessary.

General

 

  1. All consumables available to guests will be checked and refilled using inventory available to Five Star Hospitality Service's team at the unit. Note that unless Client opts into Five Star Hospitality Service's Inventory and Inspection service, Client is wholly responsible for ensuring there is sufficient inventory onsite for Five Star Hospitality Service's team to restock the consumables.

  2. All towels (bath towels, hand towels, bath mats, kitchen towel, washcloth) placed out as required

  3. Entryway vacuumed and trash picked up, if applicable

  4. All windowsills and elevated surfaces within arm’s reach dusted

  5. Interior windows with obvious hand/fingerprints will be spot cleaned

  6. The interiors of all glass sliding doors wiped down

  7. Trashed picked up on outdoor patio and upholstery repositioned, if applicable

  8. Indoor upholstery spot treated, as needed. NOTE: This is for minor stains that a commercial stain remover can take care of. It does not include upholstery cleaning including shampooing.

  9. All floors vacuumed and mopped (Using standard Swiffer-style mop.  Steam cleaning considered a “deep clean” service)

  10. All rugs vacuumed.  Excessive spotting reported to host

  11. All trash taken out

  12. All light turned off

  13. Exterior doors locked

Kitchen

 

  1. All dishes that are in the dishwasher or left out will be cleaned. Dishes that are already put away in the cabinets will not be cleaned on a regular turnover

  2. Floor vacuumed and mopped

  3. Loose oven crumbs will be removed from the oven with 1 pass of a rag. Excessive grease or caked on debris will not be removed. A separate oven cleaning may be scheduled at Client’s request

  4. The following will be cleaned

    • Inside of the microwave door

    • Microwave plate

    • Outside microwave including buttons, as needed

    • Stove top

    • Stove panel

    • Oven handles

    • Refrigerator handles

    • Inside all compartments (including cabinets) and surfaces

    • Outside of compartments (including cabinets) spot cleaned

    • Coffee maker

    • Toaster

    • Teapots

    • Countertops including under appliances such as coffee makers and toasters

    • Dishwasher handle and outside (not inside)

    • Kitchen table

    • Chair seats

    • Light switches

    • Kitchen backsplash

    • Any other elevated surfaces

Bedrooms

 

  1. All beds stripped and remade with fresh sheets

  2. Floors vacuumed and mopped, including under the beds

  3. Closets checked and any trash removed

  4. The following will be cleaned:

    • Tops of drawers

    • Inside drawers, if necessary

    • Lamps

    • Mirrors

    • Any other surfaces
       

Bathrooms

 

  1. Trash emptied and liner replaced, if applicable

  2. Bathroom drawers and cabinets emptied of leftover guest items

  3. Bathroom floor and tub vacuumed and mopped until free of hair and debris

  4. The following will be cleaned

    • Mirror(s)

    • Shower glass door, if applicable

    • Shower head

    • Bathtub handle

    • Shower walls

    • Shower bottom

    • Sinks

    • Sink handles

    • Sink spout

    • Behind the sink

    • Drawer handles

    • Toilet lid

    • Toilet seat

    • Inside toilet bowl

    • On top of and on the sides of the toilet

    • On top of the bathroom trash lid, if applicable
       

Living Room

 

  1. Couch surface vacuumed. Removable cushions removed and vacuumed underneath

  2. Floors vacuumed and mopped (including under couch and other furniture)

  3. Pillows fluffed

  4. The following will be cleaned

    • Coffee table

    • Other tables, as applicable

    • Light switches

    • Windowsills, as needed

    • Lamps or other fixtures

 Deep Cleaning Tasks

We recommend hosts either 1) schedule a quarterly deep cleaning where we perform as many of the tasks below as needed or 2) schedule monthly “Preventative Maintenance” during which we spend 1 extra hour per month addressing necessary deep cleaning tasks.  This will ensure properties maintain a high level of cleanliness and guest-readiness

  1. Cabinet degreasing inside and out

  2. Toaster (all grease/burnt food removed)

  3. Oven interior (all grease/burnt food removed)

  4. Extra time (over regular turnover) on the following:

    • dusting any wall art

    • bookshelves

    • Fans

    • Doors

    • Blinds

    • Vents

    • hard to reach surfaces

  5. Garbage can scrubbed inside and out

  6. Deep cleaning stovetop (eg scraping burnt food deposits)

  7. Sanitizing bathroom grout (eg removing mildew)

  8. Scrubbing pots, pans, and utensils

  9. Under radiators, if applicable

  10. Remove scuff marks from walls

  11. Interior windows, within arms reach

  12. Exterior windows, sliding doors

  13. Deep cleaning fridge (eg soaking shelves & drawers to remove dried food deposits)

  14. Scrubbing baseboards to remove built-up residue

  15. Washing dishes, glassware, utensils that are inside cabinets/drawers

  16. Vacuuming out cabinets 

  17. Shampooing rugs

  18. Degreasing stove hood

  19. Removing calcium/rust deposits from shower heads, shower doors, tubs, etc.

  20. Cleaning HVAC vents 

  21. Cleaning/removing scuff marks from doors

  22. Cleaning above cabinets

  23. Removing cobwebs

  24. Steam-clean floors

  25. Post-pet cleaning

  26. Biohazard cleaning (biohazard fee does apply)

  27. Mildew removal

  28. Upholstery & rug cleaning

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